Gavin Baker to Lead Patient Experience Panel at Swaay.Health Live 2024

We are so excited to announce that our President and Founder, Gavin Baker, was invited to speak at Swaay.Health Live 2024 in Atlanta, GA! Previously known as the Healthcare and IT Marketing Conference (HITMC), Swaay.Health Live will be held from May 6-9, 2024 at the The W Hotel Downtown Atlanta.

Gavin will be hosting a panel on “Three Outlooks on Maximizing Patient Experience: From Concept to Execution” at 2:20 pm on Tuesday, May 7, 2024 alongside three prominent healthcare leaders:

Jeremy Floyd Headshot

Jeremy Floyd

Jeremy Floyd, a seasoned marketing leader in the healthcare industry, was named Covenant Health’s Chief Communications Officer & VP of Marketing in 2022. Jeremy leads the health system’s marketing, branding, consumerism and communication strategies, including digital initiatives such as their website transformation.


Kim Quigley, MD, FABPN

Dr. Kim Quigley is CEO and Co-Founder of Onrise Care, a mental health care provider for athletes. Driven by a deep-rooted passion for helping elite athletes, she has acquired certifications in Athlete Mental Health from the American Academy of Athlete Mental Health of which she is on the Board. Additionally, she is a Fellow of the International Society of Sports Psychiatry and a member of the American College of Sports Medicine.

Christopher Pollock, MD, FACS

Christopher Pollock, MD, FACS

Dr. Christopher Pollock is a board-certified vascular surgeon at Apex Vascular. Since finishing his fellowship in 2003, Dr. Pollock has provided comprehensive vascular care for patients across East Tennessee. He’s a current and active member of multiple societies, including the Society for Vascular Surgery, the Southern Association of Vascular Surgery, and the Tennessee Medical Association.

These three healthcare executives will share patient experience insights from their expertise in health systems, virtual care, and private practices. They’ll explore strategies and real-life examples of how they balance the tension of improving patient experiences with financial and operational realities. You won’t want to miss it!

Ready to help your team better engage, support, and impact patient experience in 2024? Register for Swaay.Health Live today!

Baker Marketing Laboratory has been helping healthcare businesses for years to expand their digital presence and generate the growth they deserve. We are an innovative marketing firm that delivers best-in-class results for healthcare practices across the U.S. and internationally, and we like to have fun in the process.

If you feel stuck and want to partner with an award-winning healthcare marketing agency to help you achieve your goals, schedule a free marketing review today!