Online Reviews

Online reviews are a powerful influencer in the healthcare industry.

Patients rely on the experiences and opinions of others when making decisions about their healthcare providers, browsing reviews on Google, Facebook, Yelp, Zocdoc, Healthgrades, and more before making an appointment.

At Baker Marketing Laboratory, we recognize the significance of online reviews for healthcare practices. Our reviews management services provide you with tailored strategies that harness the power of patient feedback to build trust, enhance your reputation, and foster strong patient connections.

Requesting Reviews

We develop automated SMS and email campaigns that encourage patients to leave a review after their appointment.

Monitoring Reviews

We track and monitor reviews across various online platforms, ensuring you're aware of patient feedback in real-time.

Response Strategies

We help you respond promptly and professionally to all reviews to address any concerns and enhance patient experience.

Testimonial Content

We highlight positive reviews as powerful patient testimonials across your website, social media, advertisements, and other marketing materials.

The Power of Online Reputation Management

Managing online reviews has become an essential aspect of reputation-building in the healthcare industry. By being proactive and responding to positive and negative patient feedback, you can promptly address issues that arise and discover positive testimonials to share for marketing purposes.

Woman looking at online reviews on her phone

Benefits for Search Engine Optimization

In addition to boosting your practice’s reputation, online reviews can contribute to higher search engine rankings. The quantity, quality, and recency of your reviews signals to Google, Bing, Yahoo, etc. that you are a reputable provider, which boosts your local search engine optimization (SEO) and can improve your rankings.

Google search engine open on a computer

Partner with Baker Marketing Laboratory

Our expert approach to online review management covers review generation, review monitoring, leveraging reviews for marketing materials, and more. Book a free marketing review with our team today to discuss how our tailored online review strategies can boost your online credibility, foster trust, and attract new patients.