The Top 5 Telehealth Options for Health Providers in 2020

Even before the spread of COVID-19, telehealth was an increasingly appealing option for patients. The option to receive the care you need without getting in the car and driving to your doctors’ office? Sign us up. While some health professionals have been reluctant to adopt the technology, the wake of a pandemic may force them into embracing it as a part of their practice.

If you’ve thought about implementing telehealth as an option for your patients but aren’t sure where to start, we’ve compiled the top 5 telehealth software options for health professionals in 2020.

1. is a virtual doctor’s office that isn’t much different than a visit to the doctor. Your patients will still check-in for their appointment and wait in a queue until you’re ready to meet with them. 

It also has a live chat feature that allows you to communicate with patients at any time. You can even have a conversation with a patient via live chat while meeting with a different patient. 

One of the most attractive features for practitioners is that is HIPAA, GDPR, PHIPA/PIPEDA, and HITECH compliant. Your patients can confidently make appointments knowing that their information and records will remain secure and protected.

The interface’s layout is easy to use, both for you and your patients. You can even customize the interface and control the images and messages your patients see while waiting for their appointment.

A study published by Clemson University even rated the easiest telehealth software option to use.
If you’re interested in using as your telehealth platform, visit their website for information on pricing and features.

2. AMC Health

AMC Health takes telehealth beyond a virtual appointment via video call. This option includes Bluetooth connected devices that allow you to monitor your patients virtually in real-time.

With AMC Health, you can enroll your patients in a virtual care program. Using the telehealth platform in tandem with the Bluetooth connected monitoring devices, it allows you to keep track of your patients’ health without making them trek to the office as frequently.

AMC Health does more than just claim that their 360° view of patient data intelligence helps keep patients engaged and empowered — they guarantee better outcomes and improved ROI. They specifically position their product as the perfect option for patients with chronic conditions in need of long-term treatment.

AMC Health is the only FDA Class II cleared clinical platform services software. 

To learn more about whether AMC Health is the right option for you and your patients, set up a free demo!

3. swyMed

swyMed positions themselves as the telehealth option for the real world. They’ve designed their platform specifically to support mobile virtual appointments if needed. You shouldn’t have to worry about your connection breaking while meeting with a patient virtually.

swyMed’s system seems fairly easy to use. They claim to be fully secure to protect your patients’ records, and they have reviews from physicians on four different continents! 

The products they offer go beyond your typical platform. swyMed optimizes their products for mobility, flexibility, and reliability. Their servers can be cloud-based or based on your premises. They even have a hardware product called DOT Telemedicine Backpack that’s a full-service option perfect for patients in rural and low-bandwidth areas.

For more information on the options that swyMed offers, and to find out if they’re the right option for you, you can view their entire list of solutions on their website.

4. Teladoc

The telehealth option most widely recognized is Teladoc. Through partnerships with insurance companies, Teladoc does well at mobilizing and marketing their services. They make it extremely easy for patients to receive the care they need.

While Teladoc is an excellent option, it’s slightly different from other software options for telehealth. With Teladoc, you can’t simply create an account and start seeing patients through your own practice. You have to apply to be a part of Teladoc’s providers’ group, and then see patients under their umbrella.

If this variance of telehealth sounds like an option you’d like to learn more about, you can fill out an application to be a part of Teladoc’s provider group here!

5. Mend

Mend is similar to, but the one thing they pride themselves on is their PredictiveIQ AI feature. With basic demographic and appointment data, this feature predicts cancellations and no-shows, helping you as a practitioner become more prepared for your appointment-filled day. They even claim to keep your no-show rates in the single-digits.

The video and audio features of Mend are both HIPAA-compliant. Mend even exceeds the requirements put in place by the U.S. government, ensuring your patient’s information and records are secure.

Not only does Mend act as a platform for virtual appointments, it also works as your assistant! The software helps patients book appointments, reschedule appointments, and even sends them reminders when their appointment is approaching.

They have a couple of different packages, including a customized option so you can confidently practice via telehealth.

While most of the options listed above focus on medical practices, there are also telehealth platforms for other types of healthcare practices:

  • EyeCareLive is a telehealth platform developed for optometrists.
  • Maven offers telehealth services for women’s health, including preconception, fertility, pregnancy, and pediatrics.
  • The TeleDentists is a dentistry telehealth platform similar to Teladoc. As a provider, you join a group that offers services to patients outside of your usual base.
  • If you’re a mental and behavioral health specialist, TheraNest is an excellent telehealth platform option. It can accommodate providers from solo practices to large nonprofits and educational organizations.

Telehealth isn’t going away any time soon. Patients enjoy the freedom of receiving the care they need from the comfort of their home. With more and more people opting to stay home due to COVID-19, it’s the perfect time to find the right telehealth platform for you, your practice, and your patients. 

When it comes to providing excellent virtual care to your patients, one size won’t fit all. Do your research, request free demos or trial periods, and listen to patient feedback. It’s important to remember that this doesn’t have to be a temporary solution to a pandemic. It can be a long term solution to expand your practice and patient base.

Baker Labs proudly serves medical-focused businesses around the globe through a hybrid, inbound marketing approach towards growing practices, clinics, and healthcare businesses. If you’re interested in increasing web traffic, growing conversion rates, and ultimately increasing revenues through growing your patient or customer base, you can claim a free marketing assessment today!